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Forum Discussion

Bcole's avatar
Bcole
Aspirant
Mar 04, 2017

Bug genie 3.1.12 app will not screen rotate to landscape

The genie 3.1.12 android will not screen rotate from portrait to landscape
Genie
Genie 3.1.12
Bcole's avatar
Bcole
Aspirant
Mar 08, 2017

Thank you Dexter.

 

By chance do you know if I will lose my device names and device type setting if I uninstall and Reinstall?

 

Second is there a release notes or a way to subscribe to a defect so when a correction is released people can be notified or a way to scan through a defects listing based on app version and platform.  Hopefully one or both of those might reduce bug repostings.

 

Thank you,

 

Billy

DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 09, 2017

Hi Bcole,

 

Yes, you will lose the custom device names.

 

Yes, release notes are usually indicated on the app description portion on the Playstore/Appstore.

 

Regards,

 

Dexter

Community Team

  • Bcole's avatar
    Bcole
    Aspirant
    Mar 09, 2017

    Tried to uninstall and reinstall on my s3 and that did not fix the screen rotation issue.

     

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Mar 09, 2017
    DexterJB wrote:

    Hi Bcole,

     

    Yes, you will lose the custom device names.

    Beyond me what "design" does make store custom device names on the App side instead of the routers.