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Forum Discussion

schumaku's avatar
schumaku
Guru - Experienced User
Apr 16, 2019

BUG REPORT: Speed Test Information Home Screen Wrong, Speed Test on Router QoS, Localisation, (c)...

Nightawk App, v2.3.1.568 Google Pixel 2, Andoroid 9, up2date   Management Summary: Careless design, poor programming, lack of QA.   Issue A: On the Nighthawk App "Home" view, the (new added)...
schumaku's avatar
schumaku
Guru - Experienced User
Apr 16, 2019

Issue E: Device Name Configured Not Reflected in App - the App does continue to show a hard coded model number instead. In this example, the device name is R9000-1:

 

 

 

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Apr 16, 2019

    Issue F: Attached Device List massive Differences from the Web UI - here 4 vs. 9:

     

    R9000, v1.0.4.28:

     



    Issue G: Despite any promises, no Network Map at all (of course, we expect a FULL network map with ALL (see above...) Attached Devices (not just router and some mesh extenders):


    • schumaku's avatar
      schumaku
      Guru - Experienced User
      Apr 16, 2019

      Issue H: admin (local device) password restrictions - to strict. Password which are working for the Genie Web login, wich used to work in the Genie App, no longer work in the Nigthhawk App, like these ( - _ # ? ....). Login does simply fail, no real user guidance.

       

      Issue I: [My]Netgear Account login - possible password limitations. We see more and more reports, but lack of details for now. The Nighthawk App just hangs, and does not continue from the SSO Login.

      • schumaku's avatar
        schumaku
        Guru - Experienced User
        Apr 16, 2019

        Issue K: There ar no mbps or Mbps (inconsitently used, and no standard) - use SI units only. Mb/s or Mbit/s (no lowercase m ... that's mili ... no uppercase B unless you talk of Bytes..

         

    • Jlacara's avatar
      Jlacara
      Aspirant
      May 02, 2020
      Upgraded to the new app. Now it doesn’t show any devices.
      • justCA's avatar
        justCA
        Aspirant
        Sep 11, 2020

        iOS Nighthawk App: 2.6.2.12

        Firmware Version: 1.3.2.124

        Model: R7000P

         

        I'm having tons of issues with the Nighthawk IOS app (current version iOS iPhone X). 

        For example, error when clicking devices 'Sorry, the action was failed. Please try again.'

         

        Checking for New Firmware --- 'Router Not Found'

         

        Bunch of other issues... is this app still supported? What's going on?