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Forum Discussion
schumaku
Apr 16, 2019Guru - Experienced User
BUG REPORT: Speed Test Information Home Screen Wrong, Speed Test on Router QoS, Localisation, (c)...
Nightawk App, v2.3.1.568 Google Pixel 2, Andoroid 9, up2date
Management Summary: Careless design, poor programming, lack of QA.
Issue A: On the Nighthawk App "Home" view, the (new added)...
schumaku
Apr 16, 2019Guru - Experienced User
Issue F: Attached Device List massive Differences from the Web UI - here 4 vs. 9:
R9000, v1.0.4.28:
Issue G: Despite any promises, no Network Map at all (of course, we expect a FULL network map with ALL (see above...) Attached Devices (not just router and some mesh extenders):
schumaku
Apr 16, 2019Guru - Experienced User
Issue H: admin (local device) password restrictions - to strict. Password which are working for the Genie Web login, wich used to work in the Genie App, no longer work in the Nigthhawk App, like these ( - _ # ? ....). Login does simply fail, no real user guidance.
Issue I: [My]Netgear Account login - possible password limitations. We see more and more reports, but lack of details for now. The Nighthawk App just hangs, and does not continue from the SSO Login.
- schumakuApr 16, 2019Guru - Experienced User
Issue K: There ar no mbps or Mbps (inconsitently used, and no standard) - use SI units only. Mb/s or Mbit/s (no lowercase m ... that's mili ... no uppercase B unless you talk of Bytes..
- schumakuApr 19, 2019Guru - Experienced User
Issue L: Device Types on the Nightawk App vs. router (R9000, 1.0.4.28 here)
How should this EVER work and show the same information on the router Web UI and the crApp?
And (of course), no modern IoT and Smart Devices Icons at all...
Christian_R ChristineT ... bummer ... for how long do I report this? ZERO design - ZERO standardisation - blunt failure. How difficult can it be to get the basics right? And of course on _all_ supported routers. Once this is done, NTGR might consider to shut down the Genie app ... but not before.
function show_icon_name(num) { var device_icon_name="Other"; if(num=="1") device_icon_name="Amazon Kindle"; else if(num=="2") device_icon_name="Android Device"; else if(num=="3") device_icon_name="Android Phone"; else if(num=="4") device_icon_name="Android Tablet"; else if(num=="5") device_icon_name="Apple Airport Express"; else if(num=="6") device_icon_name="Blu-ray Player"; else if(num=="7") device_icon_name="Bridge"; else if(num=="8") device_icon_name="Cable STB"; else if(num=="9") device_icon_name="Camera"; else if(num=="10") device_icon_name="Router"; else if(num=="11") device_icon_name="DVR"; else if(num=="12") device_icon_name="Gaming Console"; else if(num=="13") device_icon_name="iMac"; else if(num=="14") device_icon_name="iPad"; else if(num=="15") device_icon_name="iPad Mini"; else if(num=="16") device_icon_name="iPhone 5/5S/5C"; else if(num=="17") device_icon_name="iPhone"; else if(num=="18") device_icon_name="iPod Touch"; else if(num=="19") device_icon_name="Linux PC"; else if(num=="20") device_icon_name="Mac Mini"; else if(num=="21") device_icon_name="Mac Pro"; else if(num=="22") device_icon_name="MacBook"; else if(num=="23") device_icon_name="Media Device"; else if(num=="24") device_icon_name="Network Device"; else if(num=="25") device_icon_name="Other STB"; else if(num=="26") device_icon_name="Powerline"; else if(num=="27") device_icon_name="Printer"; else if(num=="28") device_icon_name="Repeater"; else if(num=="29") device_icon_name="Satellite STB"; else if(num=="30") device_icon_name="Scanner"; else if(num=="31") device_icon_name="SlingBox"; else if(num=="32") device_icon_name="Smart Phone"; else if(num=="33") device_icon_name="Storage (NAS)"; else if(num=="34") device_icon_name="Switch"; else if(num=="35") device_icon_name="TV"; else if(num=="36") device_icon_name="Tablet"; else if(num=="37") device_icon_name="UNIX PC"; else if(num=="38") device_icon_name="Windows PC"; else if(num=="39") device_icon_name="Surface"; else if(num=="40") device_icon_name="Wifi Extender"; else if(num=="41") device_icon_name="Apple TV"; else if(num=="42") device_icon_name="AV Receiver"; else if(num=="43") device_icon_name="Chromecast"; else if(num=="44") device_icon_name="Google Nexus 5"; else if(num=="45") device_icon_name="Google Nexus 7"; else if(num=="46") device_icon_name="Google Nexus 10"; else if(num=="47") device_icon_name="Other"; else if(num=="48") device_icon_name="WN1000RP"; else if(num=="49") device_icon_name="WN2500RP"; else if(num=="50") device_icon_name="VoIP"; else if(num=="51") device_icon_name="iPhone 6/6S"; else device_icon_name="Other"; return device_icon_name; }
This is the code used for building the Device Type selection list on the R9000:
- schumakuApr 19, 2019Guru - Experienced User
Issue M: Live Parental Control (LPR) Absent - Promoted at CES2019, promoted in the App Stores - but not implemented, ot available.
Also disputed here -> https://community.netgear.com/t5/Nighthawk-App/New-Nighthawk-App-where-are-the-parental-controls/m-p/1738956And no Netgear - the using the Web UI or opendns.netgear.com isn't an option.