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Forum Discussion
schumaku
Apr 16, 2019Guru - Experienced User
BUG REPORT: Speed Test Information Home Screen Wrong, Speed Test on Router QoS, Localisation, (c)...
Nightawk App, v2.3.1.568 Google Pixel 2, Andoroid 9, up2date
Management Summary: Careless design, poor programming, lack of QA.
Issue A: On the Nighthawk App "Home" view, the (new added)...
schumaku
Apr 19, 2019Guru - Experienced User
Issue L: Device Types on the Nightawk App vs. router (R9000, 1.0.4.28 here)
How should this EVER work and show the same information on the router Web UI and the crApp?
And (of course), no modern IoT and Smart Devices Icons at all...
Christian_R ChristineT ... bummer ... for how long do I report this? ZERO design - ZERO standardisation - blunt failure. How difficult can it be to get the basics right? And of course on _all_ supported routers. Once this is done, NTGR might consider to shut down the Genie app ... but not before.
function show_icon_name(num) { var device_icon_name="Other"; if(num=="1") device_icon_name="Amazon Kindle"; else if(num=="2") device_icon_name="Android Device"; else if(num=="3") device_icon_name="Android Phone"; else if(num=="4") device_icon_name="Android Tablet"; else if(num=="5") device_icon_name="Apple Airport Express"; else if(num=="6") device_icon_name="Blu-ray Player"; else if(num=="7") device_icon_name="Bridge"; else if(num=="8") device_icon_name="Cable STB"; else if(num=="9") device_icon_name="Camera"; else if(num=="10") device_icon_name="Router"; else if(num=="11") device_icon_name="DVR"; else if(num=="12") device_icon_name="Gaming Console"; else if(num=="13") device_icon_name="iMac"; else if(num=="14") device_icon_name="iPad"; else if(num=="15") device_icon_name="iPad Mini"; else if(num=="16") device_icon_name="iPhone 5/5S/5C"; else if(num=="17") device_icon_name="iPhone"; else if(num=="18") device_icon_name="iPod Touch"; else if(num=="19") device_icon_name="Linux PC"; else if(num=="20") device_icon_name="Mac Mini"; else if(num=="21") device_icon_name="Mac Pro"; else if(num=="22") device_icon_name="MacBook"; else if(num=="23") device_icon_name="Media Device"; else if(num=="24") device_icon_name="Network Device"; else if(num=="25") device_icon_name="Other STB"; else if(num=="26") device_icon_name="Powerline"; else if(num=="27") device_icon_name="Printer"; else if(num=="28") device_icon_name="Repeater"; else if(num=="29") device_icon_name="Satellite STB"; else if(num=="30") device_icon_name="Scanner"; else if(num=="31") device_icon_name="SlingBox"; else if(num=="32") device_icon_name="Smart Phone"; else if(num=="33") device_icon_name="Storage (NAS)"; else if(num=="34") device_icon_name="Switch"; else if(num=="35") device_icon_name="TV"; else if(num=="36") device_icon_name="Tablet"; else if(num=="37") device_icon_name="UNIX PC"; else if(num=="38") device_icon_name="Windows PC"; else if(num=="39") device_icon_name="Surface"; else if(num=="40") device_icon_name="Wifi Extender"; else if(num=="41") device_icon_name="Apple TV"; else if(num=="42") device_icon_name="AV Receiver"; else if(num=="43") device_icon_name="Chromecast"; else if(num=="44") device_icon_name="Google Nexus 5"; else if(num=="45") device_icon_name="Google Nexus 7"; else if(num=="46") device_icon_name="Google Nexus 10"; else if(num=="47") device_icon_name="Other"; else if(num=="48") device_icon_name="WN1000RP"; else if(num=="49") device_icon_name="WN2500RP"; else if(num=="50") device_icon_name="VoIP"; else if(num=="51") device_icon_name="iPhone 6/6S"; else device_icon_name="Other"; return device_icon_name; }
This is the code used for building the Device Type selection list on the R9000:
schumaku
Apr 19, 2019Guru - Experienced User
Issue M: Live Parental Control (LPR) Absent - Promoted at CES2019, promoted in the App Stores - but not implemented, ot available.
Also disputed here -> https://community.netgear.com/t5/Nighthawk-App/New-Nighthawk-App-where-are-the-parental-controls/m-p/1738956
And no Netgear - the using the Web UI or opendns.netgear.com isn't an option.
- schumakuApr 19, 2019Guru - Experienced User
Issue N: Wireless Devices showns as Wired/Ethernet
At least the router does show the same - so thie is (again) a router issue.
Issue O: Disconnected Devices are not Removed
The Google Pixel 2 shown above is deassociated and on a different network for a longer time.
Christian_R ChristineT .. more food for the meetings with the **** departement.
- schumakuApr 24, 2019Guru - Experienced User
Issue P: Different and incomplete information returned, lack of Connection Type (5G/2.4G/wired) with some routers. The SSID the WLAN client is connected to is completely missing - for those running different SSIDs, too.
R9000 (same for iOS and Android, Android here):
R8000 - iOS or Android (same, iOS here):
- ChristineTApr 25, 2019NETGEAR Employee Retired
Good Afternoon schumaku ,
Thank you for this extremely detailed report! I have provided your feedback to our support and products teams for review.
Best Regards,
Christine
- HafaServerDec 27, 2019AspirantSo true
- schumakuDec 27, 2019Guru - Experienced User
ChristineT we're still waiting.
- HafaServerDec 28, 2019AspirantConsumer UX is not a high priority segment of the Netgear business model. The UX here is stuck in the archane ways of the 20th century.