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Forum Discussion
JLO46
Jan 31, 2025Tutor
C7000v2 iOS App issues post latest update
Recently, after the last iOS update my AC1900 C7000v2 Netgear App wouldn’t let me in. I can access via the web browser application so the password isn’t wrong or an issue.
Any advice outside a factory reset and setting up from scratch?
Any advice outside a factory reset and setting up from scratch?
Spoke to NetGear and they have a known App issue impacting some iOS and Android users that they are fixing. Should be fixed within the week.
Ref# 48834084
3 Replies
- FURRYe38Guru - Experienced User
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-messageTry this as well:
- JLO46Tutor
Thanks for the response. That didn't work as I tried turning off private relay and factory reset but, the NetGear App is still not working but, I can get into the Web Login fine.
Is NetGear having app issue since the latest update 7-days ago?
- JLO46Tutor
Spoke to NetGear and they have a known App issue impacting some iOS and Android users that they are fixing. Should be fixed within the week.
Ref# 48834084