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Forum Discussion
mikegriffiths
Jan 06, 2021Initiate
Can’t connect to Netgear router app after enabling VPN
I have a Netgear AC1900 (R7000) wifi router running on my Mac home network and recently enabled it to support VPN using ExpressVPN. I can connect to the router settings via wifi using the Express VPN ...
greenbuddy33
Jun 25, 2021Aspirant
I have a Netgear R6400v2 wifi router running my home network and recently enabled it to support VPN using ExpressVPN. I can connect to the router settings via wifi using the Express VPN interface by browsing the router IP address. The only issue I am struggling with is that I can’t connect via the Netgear Nighthawk app anymore (and it gives the router a disconnected status when i tap “anywhere access”). I would like to be able to use a router interface to make adjustments.
- michaelkenwardJun 25, 2021Guru - Experienced User
greenbuddy33 wrote:
I can connect to the router settings via wifi using the Express VPN interface by browsing the router IP address. The only issue I am struggling with is that I can’t connect via the Netgear Nighthawk app anymore (and it gives the router a disconnected status when i tap “anywhere access”).
My guess, no more than that, is that implementing Express VPN breaks some of the access options that the Nighthawk app uses.
The whole point of VPN is to be "private", so it blocks traditional ways of getting at in IP address.
What happen when you don't use Express VPN?
You may have to live with one or the other. But you have already found a direct way in, using the IP address, so it may not be that important.
Now that it knows about this conflict, perhaps Netgear will work on a solution. But past experience suggests that it takes time.