NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PagePage
Jun 12, 2021Aspirant
can I remove nighthawk from my phone and still use my extender
I bought a netgear extender a year ago and used the Nighthawk app to set it up, but I do not use the app now. Can I remove the app from my phone? The app is taking up space. I don't want to disable m...
michaelkenward
Jun 13, 2021Guru - Experienced User
PagePage wrote:
I bought a netgear extender a year ago and used the Nighthawk app to set it up, but I do not use the app now. Can I remove the app from my phone?
Yes. You don't even need to install the app to set up an extender, or anything else. Some of us prefer the old fashioned way of doing it with a browser.
Learn how to do that from the manual.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
- PagePageJun 13, 2021Aspirant
Thank you and yes, manuals are always a good place to start!
However, the manual for the extender in question does not mention the Nighthawk app.
https://www.downloads.netgear.com/files/GDC/EX6120/EX6120_UM_25Aug2015.pdf
Thank you for confirming what I expected: removing the app from a phone will not affect the extender, and the app can be reinstalled if needed later.
- michaelkenwardJun 13, 2021Guru - Experienced User
PagePage wrote:
However, the manual for the extender in question does not mention the Nighthawk app.
You failed to tell us in your first message what device you were trying to control. So guesswork is all that you are likely to get.
That's why it helps to provide the information that Netgear asks for:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)Heaven only knows why you installed an app that doesn't claim to work with your extender.
Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support
- PagePageJun 21, 2021Aspirant
The Nighthawk app does work with the extender.
After reading about it online, I installed Nighthawk to set up the extender, and the extender has been great!
The extender has been so great that I've recommended Netgear to my students and colleagues.
My question was about the app and you confirmed what I suspected so I've uninstalled the app. All is good.
Again, thank you so much for that information!