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Forum Discussion
Can no longer access the router through the app
Not exactly sure what happened, but for some reason I can no longer access the router through the app. When I launch the app it tries to connect....it spins and spins and lands me at the "login wit...
I have the same problem. It worked a week ago but I noticed today the Orbi app won't connect to the RBR850 router. Everything is working, and I can dismiss the message and see my connected devices, settings, network, etc. I can't, however, check for firmware updates because it can't find the router. It's not VPN or iCloud Relay related. I can't get to the router through a browser, either, using its IP address.
Based on a search on the topic it's clear that there is a fairly new issue. I guess I'll just wait and hope Netgear figures it out, but as a Nest Thermostat owner I'm not holding my breath.
Its utterly frustrating, I have completed the feedback process in the app by shaking it and sending the screenshots etc.
This is the 4th time I have done this and still no response or fix has been applied!!!
Netgear are really the worst at fixing issues.
I have had a similar issue over the past month. Nighthawk app is unable to find the router so my extender (AX8000) will not connect. I have factory reset both my router and the extender. Now I cannot set up my extender again because it won't appear in the wifi list. I'm trying to access from an android (pixel 6) which is fully updated. Hoping there will be a solve soon
Review this:
Make sure Local Network is Enabled for the app as well:
Try this:
Thanks...I've tried all of that, still not working. I've uninstalled and reinstalled the app multiple times, modified all of the settings noted in the posts above, etc...nothing works. I did open a bug three months ago, obviously NG not in a huge rush to fix it. Like usual.
Sorry you're having trouble. Mine magically corrected itself since I posted last. I changed nothing, so it has to be something that Netgear fixed on their end.
