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Forum Discussion
Can not enter username
I’m trying to sign into the nighthawk app, but I cannot select the username section to type. It’s stuck at “admin” unfortunately I made my username something other than “admin” so I cannot finish conn...
The problem is with the app. While setting it up it asked me to create an admin account. I did but I changed the username to something other than admin. Now when I try to sign in to the admin account it doesn’t let me type in the new username. It’s stuck as “admin”
Jsmcd2003 wrote:
I changed the username to something other than admin.
Not on the browser interface you didn't. It isn't possible. So we need to know what you are trying to login to.
There are at least two nighthawk apps. They can connect to various things:
- your wifi
- mynetgear.com
- your Netgear hardware
I can think of a few more, but that's enough to get us started.
Two of those let you change the "username".
What are we talking about?
I have admin too, but it says the default password should be password. I try to enter that and it doesn't work
I want to activate the app to set some parental controls on interent time on devices
I can't get anyone to help me figure out the password because my prodcut went out of warranty 20 days ago...the prodcut isn't malfunctioning. I Just want to use more features of it through the app.
Kimbelry wrote:
I have admin too, but it says the default password should be password. I try to enter that and it doesn't work
The only way out of a forgotten management password is to reset the device.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
Bit we know nothing about your setup or the hardware you are using. So that is just a random guess. There could be something else going on, but who knows?