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Forum Discussion

Tsteele23's avatar
Tsteele23
Guide
Sep 22, 2015

can you set device based parental controls?

Hi,    I have a WNDR3800 router.  I am trying to make use of the Parental Controls, which only seem to work for the whole router.  ie: I am trying to modify per device settings to configure differe...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jan 11, 2016

Hi @Tsteele23,

 

1. Have you tried turning on Access Control through the browser UI and not through the NETGEAR Genie program/app?

2. Were you able to test other firmware version/s for the WNDR3800?

 

I have also sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Tsteele23's avatar
Tsteele23
Guide
Jan 11, 2016

1. Have you tried turning on Access Control through the browser UI and not through the NETGEAR Genie program/app?  I believe I have, but I would have to try this again to be sure.  I can do this today.

 

2. Were you able to test other firmware version/s for the WNDR3800?  Haven't had time to do that yet, but that was something I had thought of doing.  I can probably try that tonight or tomorrow.

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jan 12, 2016

    Hi @Tsteele23,

     

    Please keep us posted on the results.

     

    Regards,

     

    Dexter

    Community Team

  • Tsteele23's avatar
    Tsteele23
    Guide
    Jan 14, 2016

    I've just done some more testing back with my WNDR3800. I tried blocking devices connected to my WNDR3800 using Genie, on Mac or Android, it says it blocks the device in Genie, but the device is not blocked, it is able to browse and have full access.

    If I use the admin interface via a browser, there is actually no option to block a device in the Network Map. I did however see this ability when I was testing the WNDR4500, where blocking did work.

    When using the WNDR4500, there was a circle checkpoint to the left of the device number, column #1 in the output.

    That kinda tells me the WNDR3800 is not supporting any blocking? compared to what I see in WNDR4500.

     

    At this point, device blocking is working with the WNDR4500.  It's not with the WNDR3800, and I am trying to get that sorted as priority #1.

    Secondary is modifying the filtering level per device, which also is not working.

     

    Regards
    Tim

  • Tsteele23's avatar
    Tsteele23
    Guide
    Jan 14, 2016

    I'll test an older firmware later tonight.  Are you able to do any testing yourself, or are you relying on me ?