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Forum Discussion

Tsteele23's avatar
Tsteele23
Guide
Sep 22, 2015

can you set device based parental controls?

Hi,    I have a WNDR3800 router.  I am trying to make use of the Parental Controls, which only seem to work for the whole router.  ie: I am trying to modify per device settings to configure differe...
Genie
jlowe73's avatar
jlowe73
Aspirant
Feb 11, 2016

I have exactly the same issue on an older wndr3700.  will this be getting new firmware, or do I buy a new router to access these new features?

 

I've tried with Windows 10 PC which indicated no errors and Android app. "Failed to set parental controls", but both always revert to default, so obviously device isn't capable.

Hardware VersionWNDR3700v2
Firmware VersionV1.0.1.14
    • jlowe73's avatar
      jlowe73
      Aspirant
      Feb 13, 2016

      Thanks Dexter, 

      Are you saying that the WNDR3700v2 DOES SUPPORT individual device settings?

       

      Because, if it does, I will try reflashing the firmware (although I think it is a few years since the firmware release was updated, and I already have this version anyway.)

       

      If it doesn't support it, then re-flashing won't change anything and I think I will have to buy a newer router?

       

      Thanks,

      Justin.

       

       

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator
        Feb 14, 2016

        Hi @jlowe73,

         

        I apologize since the version 2 (v2) does not support that feature since it does not have the Genie UI. I would recommend getting the newer routers instead if you are looking to get the Parental Controls feature.

         

        Regards,

         

        Dexter

        Community Team