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Forum Discussion
Tsteele23
Sep 22, 2015Guide
can you set device based parental controls?
Hi, I have a WNDR3800 router. I am trying to make use of the Parental Controls, which only seem to work for the whole router. ie: I am trying to modify per device settings to configure differe...
DexterJB
Feb 13, 2016NETGEAR Moderator
Hi @jlowe73,
1. Are all devices affected?
2. Have you tried re-flashing the latest firmware then resetting and reconfiguring the router? If not, you may refer to the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
jlowe73
Feb 13, 2016Aspirant
Thanks Dexter,
Are you saying that the WNDR3700v2 DOES SUPPORT individual device settings?
Because, if it does, I will try reflashing the firmware (although I think it is a few years since the firmware release was updated, and I already have this version anyway.)
If it doesn't support it, then re-flashing won't change anything and I think I will have to buy a newer router?
Thanks,
Justin.
- DexterJBFeb 14, 2016NETGEAR Moderator
Hi @jlowe73,
I apologize since the version 2 (v2) does not support that feature since it does not have the Genie UI. I would recommend getting the newer routers instead if you are looking to get the Parental Controls feature.
Regards,
Dexter
Community Team
- jlowe73Feb 14, 2016Aspirant
Thanks for confirming that, I will have a look for a new one.
Regards,
Justin.