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Forum Discussion

Tsteele23's avatar
Tsteele23
Guide
Sep 22, 2015

can you set device based parental controls?

Hi,    I have a WNDR3800 router.  I am trying to make use of the Parental Controls, which only seem to work for the whole router.  ie: I am trying to modify per device settings to configure differe...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 22, 2015

Hi Tsteele23,

 

You have followed the correct steps in completing the setup that you want. I recommend performing a firmware re-flash then reset and reconfigure the router. You may refer to the links below for the steps:

 

http://kb.netgear.com/app/answers/detail/a_id/23960

http://kb.netgear.com/app/answers/detail/a_id/9665

 

Once you have successfully reconfigured the router, please try uninstalling and re-installing the NETGEAR Genie applications on all devices and check if it works.

 

Regards,

 

Dexter

Community Team