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Forum Discussion
Cannot access R6700 v3 via NightHawk remote app, to rebooiet, "can not find device
ia The R6700 v3 (serial number 58Y8947AA3949) is located in second GEO location, and impacts theromostats and external lighting. The 3rd party thermostat is no longer showing up in the network, thus...
VSmith wrote:
What is confusing is when try to access via Phone, I get message "connected via Anywhere access software, and on the screen I see message which says "unable to connect to router".
Did you confirm that you have Anywhere Access up and running before you tried to use it?
I assume that the message you see was "Connected via Anywhere Access".
That is just saying that it is not on a local wifi connection.
Do you know that the router at the remote end is on line? If not you can't connect.
Yes, I trying to access my second Netgear router (r6700v3) which is located remotely via the Nighthawk remote support app. Since the app is not giving me access, I’m attempting to use the remote Anywhere access link/software to access the r6700v3, but not having any success.
So, I would appreciate your your assistance in navigating this matter.
Thank you
V