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Forum Discussion
Cannot Login to Genie App
No matter what I try, I cannot login to the Netgear Genie app either on my phone or on the computer. I always get an error message. This has been occurring since the first update a few months ago. I j...
"The network connection is busy, try again later. Of it fails constantly, power cycle your Netgear router and try again."
I've restarted the router and uninstalled and reinstalled the all but continue to get that message.
I've restarted the router and uninstalled and reinstalled the all but continue to get that message.
Hi Linypenny16,
1. Please try uninstalling and re-installing the app/program.
2. What version of NETGEAR Genie do you have installed?
3. What is the firmware version of the router?
Regards,
Dexter
Community Team