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Forum Discussion
Cannot Login to Genie App
No matter what I try, I cannot login to the Netgear Genie app either on my phone or on the computer. I always get an error message. This has been occurring since the first update a few months ago. I j...
Can't log in since the new update
I would like to disable the parental controls. It seems that this is only possible with the Genie App. While I can log into the router in the web interface, whenever I try to do something in Genie App it says login failed, or just spins. Is there a way to disable parental controls through the web interface?
w1nterl0ng wrote:Is there a way to disable parental controls through the web interface?
Does this work?https://netgear.opendns.com/sign_in.php
That is the link that "Parental Controls" leads to when I am using the web interface. While the OpenDNS site allows me to adjust the level of parental control, all the way down to none if I choose, it does not allow me to disable it at the router level. Subsequently, when I try to alter the DNS settings in my router, it says I first need to disable parental controls.
So, to answer you question, while that link works, it does not do what I need it to.
