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Forum Discussion
Cannot Login to Genie App
No matter what I try, I cannot login to the Netgear Genie app either on my phone or on the computer. I always get an error message. This has been occurring since the first update a few months ago. I j...
Hi Amie, I set up my new R7000 on Thursday. It connected to all of my devices fine by using the factory-set password. I was intending to change the password before connecting the devices so I wouldn't need to reset the password on each. When I tried to log into the genie app, I had the same frustration you are describing. One of the members here suggested I use "password" for my password and that got me in. Hope this is helpful. Glenn