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Forum Discussion
Linypenny16
Apr 23, 2017Tutor
Cannot Login to Genie App
No matter what I try, I cannot login to the Netgear Genie app either on my phone or on the computer. I always get an error message. This has been occurring since the first update a few months ago. I j...
ScubaMike7
May 07, 2017Star
Here is the exact message I am getting, IOS.
"netgear router not found or is not supported. Make sure that your mobile device is not connected to the router's guest network and that IPv6 is not enabled”
Nighthawk X6 R8000
V1.0.3.36_1.1.25
- ScubaMike7May 07, 2017Star
I was going to try and delete my post but seems that I can't, rebooting my router worked for me.
- ScubaMike7May 07, 2017Star
I logged out of the app and back to square 1, crappy app can you guys bring back the ther version?
"netgear router not found or is not supported. Make sure that your mobile device is not connected to the router's guest network and that IPv6 is not enabled”Nighthawk X6 R8000V1.0.3.36_1.1.25