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Forum Discussion
Cannot Login to Genie App
No matter what I try, I cannot login to the Netgear Genie app either on my phone or on the computer. I always get an error message. This has been occurring since the first update a few months ago. I j...
Update to my problems with the app...
My router was recently struck by lightning and stopped working. I had to buy a new one, same model, and suddenly the app is working with the new router. The first one was purchased in Jan. The second one was purchased about a week ago. Maybe there needs to be a firmware update to older models to sync to the new app. I was never able to update the firmware on my old router.
My router was recently struck by lightning and stopped working. I had to buy a new one, same model, and suddenly the app is working with the new router. The first one was purchased in Jan. The second one was purchased about a week ago. Maybe there needs to be a firmware update to older models to sync to the new app. I was never able to update the firmware on my old router.
Linypenny16 wrote:
I had to buy a new one, same model, and suddenly the app is working with the new router.Seriously weird. I have a different hardware problem with the genie.
The LAN chip on my motherboard died. I added a PCI card with LAN. Now the genie will not login unless I give it the IP address.
Then again, the browser won't login into the usual addresses either.
