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Forum Discussion
Cannot Login to Genie App
No matter what I try, I cannot login to the Netgear Genie app either on my phone or on the computer. I always get an error message. This has been occurring since the first update a few months ago. I j...
I just installed r8000. I am connectted to the wifi but can't login to the router via genie app. It also won't let me login remotely. I deleted the app and reinstalled. Same issue still occurs.
Can you login through a browser?
By the way, you have joined in on an older discussion so there's a chance that the official support team will be too busy following new stuff to find your message. It is usually better to start your own fresh discussion if you want their attention.