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Forum Discussion
Cannot Login to Genie App
No matter what I try, I cannot login to the Netgear Genie app either on my phone or on the computer. I always get an error message. This has been occurring since the first update a few months ago. I j...
I cant access my router on the genie app either. I can somewhat access it on my computer, however it wants me to recover my router password. It asks me for two secret questions then tells me they are incorrect answers when I know for a fact what the answers are.....really frustrated rn.
G0rilla_MC72 wrote:
I cant access my router on the genie app either. I can somewhat access it on my computer, however it wants me to recover my router password.The only way to deal with that scenario is probably to reset your router to its factory settings and then to use the default password to get in there.
Then you can reset the password back to something of your choice.
