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Forum Discussion
Linypenny16
Apr 23, 2017Tutor
Cannot Login to Genie App
No matter what I try, I cannot login to the Netgear Genie app either on my phone or on the computer. I always get an error message. This has been occurring since the first update a few months ago. I j...
G0rilla_MC72
Jun 24, 2017Aspirant
I tried resetting it multiple times on the back of the modem/router. Didn't work
landk
Jul 01, 2017Tutor
I like many others cannot login in the the genie app either on an android phone or the computer app since the latest firmware. I can log in the router via the browser fine. It is frustrating to see only the same suggestions from the netgear moderators, we need some kind of update as to when this will be fixed.
R6900P Firmware Version V1.0.0.58_1.0.50
- michaelkenwardJul 01, 2017Guru - Experienced User
landk wrote:I like many others cannot login in the the genie app either on an android phone or the computer app since the latest firmware.
Tried feeding the IP address into the Android app?
I have to do that to get any access, no matter which way I try to get in. None of the "hard wired" addresses work.