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Forum Discussion

Xiaowei's avatar
Xiaowei
Aspirant
Jan 02, 2021

Cannot login using iOS NightHawk after upgrading r7900p to the most recent firmware V1.4.1.66_1.3.26

After upgrading to the most recent firmware 1.4.1.66, my app keeps saying that login timeout when I tried to disable my kid's connection.

Even after I remove and reinstall the NightHawk App, the app still says the same thing, very frustrating.

Can you check? Or is this the only problem I am encountering?

Or is it possible that I can download the firmware back to 1.4.1.30?

 

Thanks.

 

 

2 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 07, 2021

    Hello Xiaowei,

     

    Our product teams are aware of the reports and currently investigating. Thank you for your patience. 

     

    Regards,

    Christian 

    • Xiaowei's avatar
      Xiaowei
      Aspirant
      Jan 08, 2021

      Thanks, Christian.

       

      After I removed the app on my iphone and re-installed it, it suddenly starts to be able to connect to the router. I guess there will be some configurations not matching up, thus causing the compatibility issues.

      Thus I think my problem is at least solved for now, however, this make me caution on future update. 

      Still, is it possible to downgrade the firmware if the new firmware can cause trouble?

       

      Best,

      Xiaowei