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Forum Discussion
lucynda
May 24, 2017Aspirant
Cannot remote access through netgenie since app update
Does not show list of routers. When I try to turn on "enable remote access" it says this product is already registered to another account.
lucynda
May 24, 2017Aspirant
It says it is already registered to another account.
I have very limited knowledge about any of this. All I know is after the app update I was no longer able to use remote access and therefor can no longer lock my kids out of the internet when I'm away from home.
I have very limited knowledge about any of this. All I know is after the app update I was no longer able to use remote access and therefor can no longer lock my kids out of the internet when I'm away from home.