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Forum Discussion
Cannot rename devices on Nighthawk APP or using mywifiext EAX20
I have devices with no names and no way to edit them. I have done this in the past, but currently I cannot find a way to do this. There is no option to edit, either in the Nighthawk APP or logging in...
donalcombright wrote:
Yes, I can rename my extender, however I can not rename the devices attached to the extender.
Can you see the devices on the router?
What about renaming them there?
Did you ever tell us what that router is? I can't find anything that features as an "Orbi 960" or 750. RBK753?
Any device connected to the extender or an Access Point relies on the router to manage most stuff.
As suggested before, try sorting that out first.
It is some time since I used an Orbi device, but a Netgear router certainly works like that.
You jumped into the middle of a conversation started by dtaft . You should have started with your own message. But the same unanswered question applies to both of you
.... what modem/gateway/ONT sits between the router and the Internet?
That question was in the message just before your first post. What is the answer?
Just another user with time on their hands.
michaelkenward wrote:
donalcombright wrote:
Yes, I can rename my extender, however I can not rename the devices attached to the extender.Can you see the devices on the router?
No. If it is connected to the Extender (EAX15 times 2 of them) it doesn't show in my router (RBRE960/RBSE960, Orbi 960)
What about renaming them there?
I can't rename them on the router because they don't show. For the few devices that initially showed on the router because they were close enough I did name them but the Extender doesn't take that name.
Did you ever tell us what that router is? I can't find anything that features as an "Orbi 960" or 750. RBK753?
Orbi RBRE960/RBSE960
Any device connected to the extender or an Access Point relies on the router to manage most stuff.
I agree, which is weird to me that it doesn't show.
As suggested before, try sorting that out first.
How can I sort it out, they don't show?
It is some time since I used an Orbi device, but a Netgear router certainly works like that.
Apparently Orbi's don't unless its a setting on the Extender or the Orbi?
You jumped into the middle of a conversation started by dtaft . You should have started with your own message. But the same unanswered question applies to both of you
I didn't start a new thread because it's the same problem and threads get bumped to the top if they get activity. So if the issue is resolvable its better than having to find 2 threads in the future 🙂
.... what modem/gateway/ONT sits between the router and the Internet?
I have a FiOS ONT hooked up via CAT6 to my router. Not sure that impacts this since no other gateway is impacting but happy to provide the full setup. I also have an unmanaged switch however that has 0 impact as I only hooked that up today.
That question was in the message just before your first post. What is the answer?
- This is just so people at Netgear can see this, but you have multiple 5Ghz filters for the router in the app. It makes it look confusing, unless they are supposed to be like that.
In my iOS Orbi app under Device Manager I have:
2.4GHz
5 GHz
5Ghz
6Ghz
Wired
donalcombright wrote:
.... what modem/gateway/ONT sits between the router and the Internet?I have a FiOS ONT hooked up via CAT6 to my router. Not sure that impacts this since no other gateway is impacting but happy to provide the full setup. I also have an unmanaged switch however that has 0 impact as I only hooked that up today.
It can make all the difference. Many people turn up here thinking that their router runs everything on the network but in reality their "modem" is a modem/router. This means that there are two routers on the network. In those circumstances, the IP address of their "main" router can be a movable feast. So things like attached devices can also show strange behaviour.
ONTs don't usually come in router combinations, but it is not unknown. ISPs do like to inflict "single-box" terminals at the user end to make life easier for them to manage.
That's why this is a common question here. We don.t ask for that sort of detail for the hell of it. As in all troubleshooting it is important to have as much detail as possible, no matter how meaningless it may seem to you.
Just another user with time on their hands.
That's fine, I provided it. I don't have a FiOS router, it is directly to my Orbi. The reason I mentioned its probably not impacting this is because it isn't. My router shows ALL devices plugged in/wireless EXCEPT the specific ones on the extenders. Also, although I would rather my router showing it, I don't really care if it does I just want to be able to name a device on the Extender but it seems you cannot which is poor design. It also doesn't take the name from my router (as one device originally was on my router then moved to the better signal. It was named on my router, the extender doesn't see that name though. Seems like a good feature request as you'd think it would be available.
There is one final trick that can work when naming devices on a network. The desktop Netgear Genie for Windows (and maybe Macs) has a useful Network Map with its own ability to "Modify" devices that it detects.
Netgear is trying to kill this useful utility, but for the time being you can find it here:
genie | Product | Support | NETGEAR
Be warned that the genie installation file is wrapped up in a RAR archive that you have to decompress.
Click on a device on the network and note the Modify button.
Netgear genie wifi device
With luck, changes made there carry over to the rest of the network.
I use the genie regularly.
Just another user with time on their hands.
Please post a picture of what your seeing with in the Orbi app.
donalcombright wrote:
This is just so people at Netgear can see this, but you have multiple 5Ghz filters for the router in the app. It makes it look confusing, unless they are supposed to be like that.
In my iOS Orbi app under Device Manager I have:
2.4GHz
5 GHz
5Ghz
6Ghz
Wired
