NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot see connected devices
I have a Netgear Nighthawk R7000. It is about 5 years old and has worked fine until recently. Devices still have a stable connection, however, in my Nighthawk App, I no longer see all my connected de...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What mobile platform are you using?
What Nighthawk app version are you using?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message