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Forum Discussion

LorneAv's avatar
LorneAv
Tutor
Oct 23, 2015
Solved

cannot sign in to openDNS account to set-up parental controls using NETGEAR Genie

Hi, I am trying to use NETGEAR Genie Parental controls and when I attempt to login to my OpenDNS account, I get the following error message: "There was an error signing, in please make sure you're ...
Genie
  • DexterJB's avatar
    DexterJB
    Oct 23, 2015

    Hi LorneAv,

     

    This has already been reported and is currently being looked at. I will be sending an inquiry to Engineering and will provide an update on this thread.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 23, 2015

Hi LorneAv,

 

This has already been reported and is currently being looked at. I will be sending an inquiry to Engineering and will provide an update on this thread.

 

Regards,

 

Dexter

Community Team

LorneAv's avatar
LorneAv
Tutor
Oct 25, 2015

Thanks, Dexter.  Hopefully Netgear engineering team can come up with a solution soon - as you can see from other posts, there seems to be a lot of people having the same problem.