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Forum Discussion

LorneAv's avatar
LorneAv
Tutor
Oct 23, 2015
Solved

cannot sign in to openDNS account to set-up parental controls using NETGEAR Genie

Hi, I am trying to use NETGEAR Genie Parental controls and when I attempt to login to my OpenDNS account, I get the following error message: "There was an error signing, in please make sure you're ...
Genie
  • DexterJB's avatar
    DexterJB
    Oct 23, 2015

    Hi LorneAv,

     

    This has already been reported and is currently being looked at. I will be sending an inquiry to Engineering and will provide an update on this thread.

     

    Regards,

     

    Dexter

    Community Team

TCasb7793's avatar
TCasb7793
Initiate
Oct 25, 2015
We just bought the R7300 which is basically the R7000 but it came with a DST unit. I'm running into the same thing and I am in the same boat as jhhansen3 regarding returning the unit. The parental controls is one of the key features I need for our family and the box indicates that this is a feature of this product. Please help. Thank you!