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Forum Discussion
michelle59
Mar 03, 2017Aspirant
Cannot stop parental control filtering - Netgear router Model WNDR3700v4
Hi
I wonder if someone can advise me. I set up parental controls to include a complete stop on all websites loading, starting at midnight until 5 am, I did this via a custom option and ticked every box. I then added a bypass account on my mobile so I could still access the internet. This worked fine for ages, then all of a sudden the bypass seemed to stop working and I coudn't access the internet on my mobile from midnight, I cannot even access the parental controls on the Genie app because it appears to be not connected to the router.
I turned off the parental controls - no change.
I have removed the custom time control from the parental control but still my mobile with the bypass stops at midnight.
I deleted the Genie app off my phone - still the same.
I have accessed Genie on my PC and it says live parental control disabled.
Where to go from here? Does anyone have any idea's, is driving me nuts.
Many thanks
Michelle
2 Replies
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You could try a factory reset of the router, and set it up from scratch. That will clear out any garbled settings in the configuration.
- michelle59AspirantThank you, I will have a go.