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Forum Discussion
SLue
Aug 16, 2019Tutor
Cannot update firmware from Knighthawk app
I hope I am in the correct forum. For the 1 1/2 yrs I have had my WiFi router I have had difficulty with firmware updates. Last night I tried to install the firmware update multiple times and all the ...
- Aug 19, 2019
Hi SLue, you may the links below helpful as well.
https://kb.netgear.com/24217/How-do-I-check-for-new-firmware-and-update-my-Nighthawk-router
https://kb.netgear.com/23960/How-do-I-manually-upgrade-firmware-to-my-NETGEAR-router
Dexter
plemans
Aug 16, 2019Guru - Experienced User
I'm not a fan of the updating through the app or wireless. If there's going to be issues, its going to come from that.
I'd hardwired into the router and manually update the router. I usually recommend a factory reset after updating but you can try it without and see how it runs.
here's the support site. Keep in mind there are different versions of the R6700 so select the correct version from the drop down. The release notes walk you through the manual update.
- SLueAug 21, 2019Tutor
Thanks! This worked