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Forum Discussion
Can't connect or log in through Nighthawk app on Android
Nighthawk AX2400 WiFi Router (RAX30) , firmwareV1.0.9.92_1 (latest). OS: Android 11 on a Motorola Moto g play (2021). I've installed the Nighthawk app tonight and attempting to log in. It correct...
Still going on as of today, Friday February 17.
You know, if Netgear doesn't want my subscription money, and if they're incapable of delivering a mobile app that works, and they're also incapable of providing service as advertised, then it seems it's time for me to recycle this **bleep**ty router and pick up one that actually works and has the features I need, as a consumer.
I certainly won't be giving Netgear another dime. I am thinking that OpenWRT looks pretty good by now. I'll let you know which competitor is the best.
Did you submit a but report yet?
Try this and see if this will get you in?
Disable any MAC Address features on mobile devices as well:
Are you suggesting to me that I must "Factory Reset" my device while it is working fine? The app is broken, not my router. Please get real. I am not disrupting my network for this annoyance. I work from home, and I rely on a dependable network. I can't just take the whole thing down for some pointless troubleshooting.
You wrote "Try disabling WiFi Private Address and Limit IP address tracking on the phone."
I don't even know what those are. What is a WiFi Private Address? MAC or IPv4 or IPv6? "Limit IP address tracking"? Who is tracking them? Motorola? Google? My ISP? Those settings don't make sense. Perhaps they do for iPhone users; I'm on Android 11.
Up to you.
For Android, for the connected SSID name, select on it, then select the wheel cog for settings. Down a bit farther is a View More, Select this, Towards the bottom there is MAC Address Type. Change this to Tablet or Phone MAC.
Might check out some online guides for your Android regarding these features to familiarize your self.
