NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't connect to Netgear Genie app using ios or ipad
I am using ios version 8.4.1 on my iphone and I have a C3700-NAS cable modem/router. I can connect using genie from my pc, but not from my apple devices. I can see the wireless network but cant log i...
I had changed the password. I changed it back to the default, told my phone to forget the network, then signed back in. Now it works.
Same issue. Cannot logon from Genie running on the PC, cannot while using the Apple App.
I'm on the the latest v1.0.3.46_1.1.32 firmware as well.
I purchased the router for the same reason as well. Parental controls.
This needs to get fixed. It's been out there as an issue way too long. You really think I'm going to purchase another NetGear product if this is the kind of attention is spent to resolving issues? Do I really have to fall back to an old-old-old firmware release?
Come on. If I supported clients like this on in MY job I would be fired.