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Forum Discussion
kugodfather
Sep 01, 2015Follower
Can't connect to Netgear Genie app using ios or ipad
I am using ios version 8.4.1 on my iphone and I have a C3700-NAS cable modem/router. I can connect using genie from my pc, but not from my apple devices. I can see the wireless network but cant log i...
beebrat
Sep 01, 2015Aspirant
I am having the same issues. It worked fine for the past year. We moved and tried to hook it up and nothing Apple works. PC and Android work just fine. Can't figure out how to fix it.
- DarrenMSep 04, 2015Sr. NETGEAR Moderator
Are you guy using comcast xfinity because I am seeing reports of others on comcast with IOS devices not working and found that changing the DNS to googles DNS is fixing the issue. The DNS is 8.8.8.8 and secondary as 8.8.4.4. also linked a article on how to do this see if that lets the Apple devices to connect.
http://www.macinstruct.com/node/558
DarrenM