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agershon's avatar
agershon
Aspirant
Aug 24, 2020

Can't Connect with App ... Nighthawk Was Previously Configured

I had my new Nighthawk AD7200 installed and configured by a professional. It's all set up, tested, and working.

 

Then, I downloaded the Nighthawk App on iOS and I can't connect to the router. My guess is that it expects the router to still be in a default configuration, but the SSID/Password and everything has already been changed. Am I right?

 

And How do I get the app to connect to the router now? I do NOT want to reset the configuration and it's all set to go.

 

Thanks in advance. 

3 Replies

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Sep 01, 2020

    Hi agershon, 

     

    Is there an error or message that is displayed on the Nighthawk app? Please provide a screenshot for us to further assist.

     

    Christian 

    • agershon's avatar
      agershon
      Aspirant
      Sep 01, 2020
      It works now. Can’t explain why. I opened the app a couple days ago and voila it connected.
      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Sep 02, 2020

        Hi agershon - Glad to hear! Thanks for providing an update.

         

        Christian