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Forum Discussion

Quintin89's avatar
Quintin89
Follower
Oct 22, 2015
Solved

Can't Coonect to Parental Controls via Genie PLEASE HELP!

Hi there I have the following router Negear DGN2200v3 and I did connect with parental Controls 1 Week back but now its not working trying to put the user name and password in then it just stays there...
Genie
  • DexterJB's avatar
    DexterJB
    Oct 23, 2015

    Hi Quintin89,

     

    This has already been reported and is currently being looked at. I will be sending an inquiry to Engineering about this and provide an update on this thread.

     

    Regards,

     

    Dexter

    Community Team

SmithJO's avatar
SmithJO
Aspirant
Oct 27, 2015

And while this gets me further into the process (I can now register my network on the account), I'm still not past the Genie login issue...

DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 30, 2015

Hi SmithJO,

 

You should be able to login to your OpenDNS account through the NETGEAR Genie and manage your LPC (Live Parental Controls) settings.

 

Regards,

 

Dexter
Community Team