NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
elmatero
Apr 11, 2022Tutor
Can't log in to Nighthawk app (R6400v2)
Hello. I Have problem with login to Nighthawk app. Everything was working normally suddenly app has asked me for router password and won't accept this password. Replay is: Logon timed out please try ...
plemans
Apr 11, 2022Guru - Experienced User
Your not the first we've seen with issues on the app.
Most resort to just logging in through the browser.
elmatero
Apr 12, 2022Tutor
I'm paying for Netgear Armor and the only way to enable or disable this service is to use Nighthawk app.. that's why i need it.
- plemansApr 12, 2022Guru - Experienced User
If its causing an issue with using armor, you can go through support as well.
To get a hold of support for subscriptions services like Armor/Circle, click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
Click on: My Support---->Contact Support---->Get help with my subscription service