Forum Discussion

Tutor

Apr 11, 2022

Can't log in to Nighthawk app (R6400v2)

Hello. I Have problem with login to Nighthawk app. Everything was working normally suddenly app has asked me for router password and won't accept this password. Replay is: Logon timed out please try ...

elmatero

Tutor

Apr 12, 2022

Router firmware is: V1.0.4.126_10.0.102

Nighthawk Appversion is: 2.15.1.2104

michaelkenward

Guru - Experienced User

Apr 12, 2022

elmatero wrote:

Router firmware is: V1.0.4.126_10.0.102

Nighthawk Appversion is: 2.15.1.2104

That is the latest firmware for the R6400v2. Your first message said R6400. That's different hardware.

elmatero
Tutor
Apr 12, 2022
Ok, but in subject i wrote R6400v2. I cant select R6400v2 in predefined router list on this forum.
- FURRYe38
  Guru - Experienced User
  Apr 22, 2022
  https://community.netgear.com/t5/Nighthawk-App/Nighthawk-app-not-connecting-but-Wi-Fi-works/m-p/2216645/highlight/true#M14022
  - elmatero
    Tutor
    Apr 26, 2022
    I have already know, that restoring to factory setting fix it. I have done this actually three times and always suddenly error with login appears. Netgear should diagnose what is causing it and fix it.