NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
daveke
Jan 18, 2013Guide
Can't login to router via Genie
While I can login to my router (WNDR4500) via my browser (Chrome and IE9), I cannot login to Router Settings via Genie on my PC (Win7). I receive a message of "Login failed. The router response timed ...
- Jan 10, 2017
Hi jwilson484,
Please try the following steps:
1. Uninstall and re-install the Genie apps/programs from your devices.
2. Reboot the router.
3. If it is an option, you can try doing a factory reset on the router.
Regards,
Dexter
Community Team
nekotruong
Oct 21, 2016Tutor
few day ago i kind of too busy so i didnt show you how i fix that problem.
the way I fix is simple, (note: i didn't do any step you told me) I just use the paperclip to reset the router to default setting by the small hole on the back of the router and hold for 7s or 10s, and that it i fix it (note: before the problem hapend i didn't change any setting in the router)
agent86
Dec 19, 2016Star
Your solution does work, but it's only temporary - the problem returns after you try to access parental controls, etc. The problem also resolves temporarily whenver you reboot the router.
agent86