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Forum Discussion
daveke
Jan 18, 2013Guide
Can't login to router via Genie
While I can login to my router (WNDR4500) via my browser (Chrome and IE9), I cannot login to Router Settings via Genie on my PC (Win7). I receive a message of "Login failed. The router response timed ...
- Jan 10, 2017
Hi jwilson484,
Please try the following steps:
1. Uninstall and re-install the Genie apps/programs from your devices.
2. Reboot the router.
3. If it is an option, you can try doing a factory reset on the router.
Regards,
Dexter
Community Team
mzuverink
Jan 07, 2017Aspirant
So I have a Charter rented Netgear R6300v2. It has Charter's custom firmware that ends with "ch". I, then, as been described by many, cannot login using Netgear Genie on my Android devices.
So my question is, what would happen if I just upgraded the firmware on the router to the firmware update released by Netgear that is listed for the device at Netgear support?
Will it work, of will it screw up my modem to router connection and therefore disable it and then I won't be able to use it at all. Surely this is a terms of service violation to do so I am sure, but what would be the ramifications of doing so. If it will fix my issue and still work I could care less about the violation because they would know about it until they got their equipment back when I terminate my usage of their services whenever that my be.