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Forum Discussion
Solved
Can't login to router via Genie
While I can login to my router (WNDR4500) via my browser (Chrome and IE9), I cannot login to Router Settings via Genie on my PC (Win7). I receive a message of "Login failed. The router response timed ...
Hi jwilson484,
Please try the following steps:
1. Uninstall and re-install the Genie apps/programs from your devices.
2. Reboot the router.
3. If it is an option, you can try doing a factory reset on the router.
Regards,
Dexter
Community Team
Same issue here. Everything is ok before updating latest firmware.
Better update the new firmware to fix this issue
Same issue , after upgrading the Genie fails to log in to the router .
After reset it works temporarily , the minute you change you ssid , it stops working .
An urgent resolution for this issue is required , looks like this issue is going on for past 5/6 months
Agreed. I am still facing this issue. Contacted their support during my 90 days support and yet no response from them. Now when i try to contact them again i am not able to as the 90 days period has ended. This is bull**bleep** support. I really regret moving away from Asus to Netgear. Sigh. This is really disappointing support system. When we really need help they are not there to help. No response whatsoever from Netgear on this community is another bull**bleep**. What kind of company is it?
That right? Then I will have to return the R8000 I bought 8h ago. How on earth can these products be in business?
