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Solved
Can't login to router via Genie
While I can login to my router (WNDR4500) via my browser (Chrome and IE9), I cannot login to Router Settings via Genie on my PC (Win7). I receive a message of "Login failed. The router response timed ...
Hi jwilson484,
Please try the following steps:
1. Uninstall and re-install the Genie apps/programs from your devices.
2. Reboot the router.
3. If it is an option, you can try doing a factory reset on the router.
Regards,
Dexter
Community Team
Hi jwilson484,
Did you resolve this issue? I have the same problem with my router and Genie. Can you please let me know how you solve the problem if you have done it.
lksmr111
Using Firefox browser I got it to work by putting http://192.168.1.1 in the address bar at the top worked. I just tried it in Microsoft brower and it also worked. You may have to try it more than once the first time you try. It acted like it went to search the first time. It may add some info after the last .1 to get it to pop the login screen up. When it works it will come up with a place to put your User Name and password. A Netgear Genie screen pops up and if you hit the Advanced Tab right under the Neatgear Genie title you can do about anything you need to do.
Hope this works and helps.