Can't login via Nighthawk App

Question

I'm trying to log on to my router via the nighthawk app and keep getting the follow error:

I'm on the latest version of IOS and the router is up to date regarding the firmware. I have also deleted the app, hard restarted my iphone, and reinstalled the app. When opening the app upon install, it runs through the netgear account setupo and I always have to select my email for verification because for some odd reason the push notification to verify doesn't function. Nonetheless, upon completing verification i get the error above. Any ideas to fix this issue?

Thanks. Alex

michaelkenward · Answer

Login to what? R8000P or EX8000? Both appear in your footer.
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alexrivera · Answer

To the R8000P. That is my primary router and EX8000 serves as the extender.&nbsp;

shawnmanji · Answer

I am having the exact same issue. It is driving me absolutely crazy! Have you found a solution yet?

Christian_R · Answer

Shawnmanji,&nbsp;

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Have you tried rebooting your router or reinstalling the Nighthawk app?

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Christian&nbsp;

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Can't login via Nighthawk App

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