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Forum Discussion
Dinam
Dec 28, 2020Aspirant
Can't open genie on windows 10
Windows 10 will not let me open netgear genie, I am not a computer expert so I am having to do a lot of research. I tried downloading the netgear genie app for windows but that doesn't download eith...
michaelkenward
Dec 29, 2020Guru - Experienced User
Dinam wrote:
I tried downloading the netgear genie app for windows but that doesn't download either.
Download from where? What happens when you try?
This issue might be hiding something on your network that is causing your other problems.
You should be able to get it from the support pages for your device.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device, if they exist.
I have just recovered a copy of the file from here:
C6300 | Product | Support | NETGEAR
If it doesn't work for you, tell us what happens when you try.