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JDG78's avatar
JDG78
Tutor
Aug 22, 2022
Solved

CDIL-API-FAIL RAX50 Nighthawk App

I have a Nighthawk RAX50 Firmware Version V1.0.11.112  When I use the Nighthawk app and try to see my devices, it gives me the CDIL-API-FAIL error message and doesn't show any of my devices. I can ...
  • plemans's avatar
    plemans
    Aug 25, 2022

    Not just icloud relay but you disabled the private mac/ip address settings as well? 

plemans's avatar
plemans
Guru - Experienced User
Aug 22, 2022

Are you using armor or parental controls?

Are you on ios or android? 

If on ios, make sure icloud relay and private mac/ip address are both disabled. 

  • JDG78's avatar
    JDG78
    Tutor
    Aug 25, 2022
    Thank you. I use parental control but not armor. I am using iOS on my iPhone. How do disable the iPhone relay?
    • JDG78's avatar
      JDG78
      Tutor
      Aug 25, 2022
      My iCloud private relay is off… but still app not working.
      • plemans's avatar
        plemans
        Guru - Experienced User
        Aug 25, 2022

        Not just icloud relay but you disabled the private mac/ip address settings as well?