NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Reginaskywalker's avatar
Nov 30, 2019

Change email address

I was setting up the router for my roommate for a house I am moving out of soon. While doing that, it had me register an email address - I used mine, but as I am moving, I want to make sure the account info is all in my roommate's name. I changed all of the info to his in the Nighthawk app, but it won't allow me to change the email address. Any help with that would be great!

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Reginaskywalker

     

    Send me a PM with the email that it currently is and what you want it to be and I will send it over to support to make the change.

     

    DarrenM

    • mvandeursen's avatar
      mvandeursen
      Initiate
      I would like to change my emailaddress for the nighthawk app but it wont let me. Please advise
    • Popp951's avatar
      Popp951
      Aspirant
      I need to change the email showing on my nighthawk app, I set my parents up using my phone and their email is still on there so I can verify for added security, thank you
      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired

        Hi Popp951, 

         

        Please contact our Customer Care at customer.service@netgear.com regarding acount inquiries. 

         

        Christian