Circle app not working and not receiving text R7000P

Question

My Circle App suddenly stopped working- said i didnt have a premium subscription when i did. initially i tried renewing my subscription and paid for another year (was previously on monthly payments). Then that didnt help so i decided to delete the app and re-install it - then when i tried to strat it up and i said i was the only admin, the confirmation text wont come through so i cant get back in to the app. Today i have tried rebooting the Nighthawk router, this made no difference and I have also checked to see if it needs updating and it doesnt. Please help I need this app operational ASAP!

michaelkenward · Answer

Have you tried this issue in the section given over to Circle?
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Circle Smart Parental Controls - NETGEAR Communities
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lydiafblack · Answer

That isn’t helpful! I want a resolution!

michaelkenward · Answer

TRY ASKING IN THE RIGHT PLACE.
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lydiafblack · Answer

Still not helping - the right place is just as useles!!

michaelkenward · Answer

lydiafblack&nbsp;wrote:Still not helping - the right place is just as useles!!
Have you actually tried? I see no sign of any messages there from you.
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By all means keep shouting if it makes you feel better. Just don't expect things to magically fall into place.
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I assume that you have seen the message at the top of this community:
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Some paid Circle Parental controls customers may be showing free options only. Router firmware correcting this issue will be available ASAP.
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Forum Discussion

Circle app not working and not receiving text R7000P

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