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Forum Discussion
rjbones
Jul 18, 2021Guide
Circle App stopped working after upgrading the firmware to V1.3.2.134
I have upgraded the R7000P firmware to V1.3.2.134 because it has intermittent rebooting issues with previous FW V1.3.2.124. Since then the Circle App on my Android phone is no longer detecting Circle device within the network. Factory reset has already been done and made sure that the phone is in the router's lcoal network. Did Netgear engineers decide to stop supporting Circle on FW V1.3.2.134?
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Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circlehttps://www.netgear.com/home/services/smart-parental-controls/
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controlsGood Luck
- Christian_RNETGEAR Employee Retired
Hello rjbones,
Does reverting back to the previous firmware version bring Circle back up?
Christian
- rjbonesGuide
Yes, but the router does random reboots/factory resets on its own with the previous FW.