NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

stestardi's avatar
stestardi
Aspirant
Feb 27, 2017

Configuring 5GHz Band in Genie

In both the new Genie for iOS and Desktop genie for Windows, I can't find how to configure the 5GHz band.  Both apps default to the 2,4GHz band and there's no obvious way to select other bands.   ...
Genie
stestardi's avatar
stestardi
Aspirant
Feb 28, 2017
It is. Even if it wasn't I'd expect there would be a way to enable or disable it through the Genie.
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Feb 28, 2017

Indeed. I see two vertical tabs for the different bands:

 

Netgeargeniewifi.png

 

Tried reinstalling the genie? I have 2.4.38.

 

 

 

  • stestardi's avatar
    stestardi
    Aspirant
    Mar 06, 2017

    Ahah!  I didn't look there - I had to hunt to find it on your scrrenshot even when I knew what I was looking for.  :)

     

    I'll check when I'm back at home.  Thank you!

  • stestardi's avatar
    stestardi
    Aspirant
    Mar 28, 2017

    Hi michaelkenward,

     

    Finally got around to reinstalling Genie and I do not have the tabs you have for switching between bands (see the picture in my original post).

     

    Any suggestions?

     

    Thanks!

     

    Steve

    • tsatryan's avatar
      tsatryan
      Aspirant
      Jul 29, 2017

      I have the exact same issue - there are no tabs to select switching the view between the 2.4 and 5 ghz bands.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Jul 29, 2017
        Which hardware are we looking at here?