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Forum Discussion

Metalchili11's avatar
Metalchili11
Follower
Mar 17, 2019

Connected Device Icons not saving

The device icons for Smart Thermostat and Smart Speaker don’t update when saved. All the other icons I changed and saved updated just fine. Those are the only two that I’ve found that won’t update. Wh...
schumaku's avatar
schumaku
Guru - Experienced User
Apr 19, 2019
Metalchili11 wrote:
The device icons for Smart Thermostat and Smart Speaker don’t update when saved. All the other icons I changed and saved updated just fine. 

Wild guess - these might be unavailable on your R7000 and the undefined firmware version.

 

ebaltazar wrote:
None of my devices retain their icons. The names are retained after editing, but all devices revert back to default after a few seconds.

The classic interoparability issue many Netgear router ownsers are experiencing.

 

ChristineT Christian_R more food for your discussions and metings with the consumer product teams.