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Forum Discussion
Connected Device Icons not saving
The device icons for Smart Thermostat and Smart Speaker don’t update when saved. All the other icons I changed and saved updated just fine. Those are the only two that I’ve found that won’t update. Wh...
Well.. after being on netgear modems for basically my entire life, and had problems basically my entire life forcing me to be the tech savvy kid and repair all the crap my parents messed up. This is the nail in the coffin. Gonna be avoiding netgear from now on. They are A networking company that promises ease of use and simple connectivity and clearly its quite easy to change and label things for yourself but they simply cant keep track of a simple name/label change? Are you kidding me?! Seriously?? Wow. Idk what they are doing over there but clearly its not fixing the options they are supposed to already offer that i thought i paid for.. i would rather pay half the price for the equipment without all the fancy features they promise you that end up not working or are more of a hassle than its worth dealing with! Shifty marketing at its best. Sweet. Reminding me of best buy. Come here for **bleep**tier stuff than you can order online and it costs more! Thanks for the great customer service netgear. Dueces.
A little over a year of owning this router and still no fix for device icons not staying set. So weird and disappointing. Most recently I was as able to change the devices to their appropriate icons and thought they were going to stay. I backed out of the app, and of course when I went back in, they had all reverted to the default icon again. I'm also not considering Netgear for my next router purchase.